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Privacy Policy

​​Effective Date: 2/16/2026

IT Works Network Group, Inc. (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and share information when you visit our website, use our services, or opt in to receive SMS communications from us.

1. Information We Collect

We may collect the following types of personal information:

A. Information You Provide

  • Name

  • Email address

  • Phone number

  • Company name

  • Property name or association name

  • Service inquiries or support requests

  • SMS consent preferences

B. Automatically Collected Information

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Cookies and tracking technologies

C. Information Related to Services

If you are a client or service user, we may collect:

  • Access control data

  • Security system configuration information

  • Network configuration details

  • Device identifiers

We only collect information necessary to provide our services.

2. How We Use Personal Information

We use collected information to:

  • Provide IT, networking, camera, and access control services

  • Respond to inquiries and service requests

  • Send appointment reminders or service updates

  • Send account notifications

  • Provide security alerts

  • Improve our website and services

  • Comply with legal obligations

3. SMS Communications

If you opt in to receive SMS messages from 4ITworks:

You may receive:

  • Appointment reminders

  • Service alerts

  • Account notifications

  • Security-related updates

Messaging frequency may vary.
Message and data rates may apply.

To opt out at any time, text STOP.
For assistance, text HELP or visit https://4itworks.com.

4. SMS Consent and Data Sharing

SMS consent is not shared with third parties or affiliates for marketing purposes.

We do not sell, rent, or trade your personal information.

We may share information only with:

  • Service providers necessary to operate our business (e.g., SMS platforms, hosting providers)

  • Law enforcement if required by law

All service providers are contractually obligated to protect your data.

5. How We Protect Your Information

We implement appropriate technical and organizational safeguards, including:

  • Encrypted communications

  • Secure servers

  • Restricted data access

  • Industry-standard security practices

However, no transmission over the internet is 100% secure.

6. Cookies & Tracking

We use cookies to:

  • Improve user experience

  • Analyze website traffic

  • Enhance performance

You may disable cookies in your browser settings.

7. Data Retention

We retain personal information only as long as necessary to:

  • Provide services

  • Comply with legal obligations

  • Resolve disputes

8. Your Rights

Depending on your location, you may have rights to:

  • Access your personal data

  • Request corrections

  • Request deletion

  • Withdraw consent

To exercise your rights, contact us at:

📧 help@4itworks.com
📞 305-254-3992

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Information

4ITworks
Website: https://4itworks.com
Email: help@4itworks.com
Phone: 305-254-3992

Contact

1 Glen Royal Parkway

Suite 201, Miami, FL

help@4itworks.com

305-254-3992

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